Arexap
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General terms of use of the Arexap app

General regulations

This agreement is an official offer that defines the terms and conditions under which You, hereinafter - the "User", agree to use this application, hereinafter - the "Application".
The system, consisting of the Application and its supporting software, is an electronic online service, hereinafter - the "Service".
By accepting this agreement, the User agrees to the following terms and conditions.

General description of the Service
  1. 1. The Service allows the User to act in the following modes:
    1. 1․1․ Be (act) in passenger mode, hereinafter - the "Passenger".
    2. 1․2․ Be (act) in carrier (driver) mode, hereinafter - "Driver".
  1. 2. The Passenger (the User) can make orders for passengers transportation:
    1. 2․1․ The Passenger can find and order a suitable for himself driver offer of passengers transportation.
    2. 2․2․ The Passenger can offer a defined by himself private order to drivers.
  1. 3․ The Driver (the User) can accept and complete orders for passengers transportation:
    1. 3․1․ The Driver can accept and complete passengers orders that correspond to the price per seat set by him.
    2. 3․2․ The Driver can accept and complete passengers private orders.
  1. 4․ The User, after registration, has in the Service system a (virtual, non-Bank) account of their funds, valid within the Service.
    1. 4․1․ The User can see in the Application the current balance of the account of their funds, valid within the Service.
    2. 4․2․ The User must use their identification number to refill the account of their funds, valid within the Service.
    3. 4․3․ The User identification number is the phone number registered in the Service system.
    4. 4․4․ The User can refill the account of their funds, valid within the Service, in the following ways:
      1. By means of automatic self-service payment terminals owned by "EasyPay" LLC
      2. At payment acceptance points owned by "EasyPay" LLC
      3. Via the electronic payment system "EasyWallet"
    5. 4․5․ The User can use their funds, valid within the Service, only to receive the services provided by the Service.
    6. 4․6․ The User cannot withdraw and cannot demand to withdraw or receive (in any way) their funds, valid within the Service.
    7. 4․7․ The User cannot transfer and cannot demand to transfer their funds, valid within the Service, to any other account.
  1. 5․ In the case of any (not for free) order completed by the User in driver mode, a fee will be charged in favor of the Service from the User funds, valid within the Service.
    1. 5․1․ The amount of the charged fee is a certain percentage of the order price.
    2. 5․2․ The Driver can see in the Application the value of the charging fee percentage.
  1. 6․ The User can see in the Application the orders history:
    1. 6․1․ The User can see the data of the made (in passenger mode) by him orders, which have been completed.
    2. 6․2․ The User can see the data of the orders of the completed (in driver mode) by him passenger transportation.

Commitments and responsibilities

To use the Service, the User have to register in the Service system (via the Application), providing their personal data (name, surname, phone number, etc.).
The User personal data will only be used within the Service and for performing the functions of the Service.
The User undertakes within the Service to provide only real and reliable data.
The User undertakes within the Service not to provide or create information or content that may harm or offend others.
The persons responsible for the Service and the owners of the Service are not responsible for the data, information, or any other content created or provided by users.

For questions or problems related to the Service, users can write to the following email: [email protected]